Last updated: January 15, 2018
ArcVida, Inc. ("us", "we", or "our") operates https://www.arcvida.com (the "Site"). This page informs you of our policies regarding the collection, use, with whom may be shared and disclosure of Personal Information we receive from users of this Site, and from registered clients of our Service.
While using our Site, we may ask you to provide us with certain personal information. Personal information means information that can be used to identify and contact a specific living person ("Personal Information").
When you complete a quiz, send us a note via the contact form, or purchase a service from us, we collect the Personal Information you give us such as your name, location, company/university and email address.
When you browse our site, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
When you use our Services, you may provide Sensitive Data including information, answers, comments, photographs, videos, and profile information that may reveal your ethnic origin, nationality, religion, and/or sexual orientation. You will also provide us with data like job history, career interests, and qualifications, as well as prior and current salary data. By providing us with Sensitive Data, you consent to the collection, use and disclosure of this data, as permitted by applicable privacy laws.
We may collect this information through calls, webinar, online platform, or mobile application. This includes identifying information, such as your name, address, email address, and telephone number, and university affiliation. We do not collect or store financial information, such as your payment method. While you are using our Service, you may provide information about your interests and activities, gender and age, marital/family status, employer and geographic location.
Information about others: We may collect and store personal information about other people that you provide to us, such as their name, city, job title, employer and email address. If you refer our Services to others, we may store your Personal information and the recipient's Personal Information so that we can process that referral or facilitate future marketing activities.
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Services because such information may be required to register as a client, complete a purchase, or fully use our Service. If you encounter any specific data request that is troubling, please contact us to see how we can resolve or work around the request.
We use your Personal Information to contact you with emailed newsletters, marketing or promotional materials, event invitation, new content and other updates. You may opt out of any marketing or commercial email, through a link on the bottom of any email from a distribution list. Active clients may not opt of services-related notification emails – even if they are sent from a distribution list.
We may also use communicate with you via postal mail, telephone or mobile device (texting and app notifications) while delivering our Service to you.
If we have a security, privacy, or administrative issue – like a security breach, you agree that we will communicate this to you via email. We may also post a notice on our Site. You have the right to receive this notice in printed form; if you prefer this method please notify us at firstname.lastname@example.org.
We use your Personal Information for providing and improving the Site and Service. We also use your Personal Information and Sensitive Information to deliver personalized career advice and tailored career coaching to you.
We use your information to manage our business, manage your account and provide you with customer support. We also perform research and analysis about your use of, or interest in, our services, or content, or products, services or content offered by others. We may use your information to develop and display content tailored to your interests on our Site. We will use your information to enforce or exercise any rights in our Terms of Service, and to perform functions as otherwise described to you at the time of data collection. We may also disclose your Personal Information in conjunction with a significant corporate transaction, such as the sale or merger of our business, or if we are required by law to do so.
A coach or mentor may share specific information about you, to facilitate a business introduction or to help you meet your career goals (i.e. marketing a "Client Spotlight" on social media or sending an email, text, or LinkedIn message). We will use also bullet points about you including: first name, last initial, career goals and Service outcomes in our marketing materials and Site; you can instruct us to use a fictitious name if you prefer.
If you want to access or change your Personal Information that we have on file, please email us at email@example.com to arrange a method and time to do so. You may view and edit any Sensitive Information through active client log-in to our online platform. If you wish to make changes when you are not an active client (or after completing the Service), please email us your request and we will attempt to complete your request, as accurately and completely as possible, within 30 days. If we cannot provide access or corrections, we will inform you of the reasons in writing.
If you have an online account with us, your account will be deactivated after your Service terminates. We will retain certain data to improve our services, for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our terms and conditions, take actions to protect the Service or users integrity, or take other actions otherwise permitted by law.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
Other Technologies: We may use standard technology, such as web beacons, pixel tags, local storage, and other technologies that facilitate personalization to track how you use our Site or Service. We also may use these technologies in email messages to determine whether messages have been opened and acted upon. The information helps us both to customize the services we offer our Site visitors or Service clients, and also to measure the overall effectiveness of our marketing, content, programming or other activities.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" and other technologies to collect information from your device and about your activities on our Site. With this technology, we may collect information about your online activity on our site, such as pages visited, date and time of visit, and links clicked. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information and Sensitive Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. We want you to feel confident using our Services to meet your career goals. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
When you provide Personal Information, by registering for an event, sending a note, or purchasing a service, this is not public information. When you provide Sensitive Information, by logging-in as a client to our online platform, or having a private conversation with a mentor or coach, this is not public information.
When you post information, documents, or photographs in our private online network, this information is both viewable by our other clients and also may be seen briefly in a service demonstration to potential clients or investors. Our postings in the online network are governed by our Terms of Service. If you voluntarily disclose Personal Information, such as your email address, that information will by viewable and could be collected and used by other clients – such as for unsolicited messages. Although we moderate the online network carefully, we may not prevent unwanted activity. Likewise, information you share in a conference call or webinar will be shared with our other clients. Please exercise discretion and caution with how you share or post Personal or Sensitive Information in our private online network, conference calls, or webinars.
By using the Site, or purchasing a Service, you agree to the collection and use of Personal and Sensitive information in accordance with this policy. If we ask for your Personal Information for another reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If later, you change your mind about using our Site or Service, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your Personal information. Do so both by email to firstname.lastname@example.org and mail to:
Attention: CHIEF PRIVACY OFFICER, ArcVida, Inc.
1330 Factory Place #204
Los Angeles, CA 90013
Withdrawing your consent may impact your ability to receive client Services; if so, your account termination will be managed under our Refund Policy. You will also expect you to discontinue use of any Site and to not join future free webinars.
We may change this policy; if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.